Governance Indicator Matrix
28 indicators · 7 dimensions · CLAAM framework
Fiscal Autonomy
GAAI weight 20% · 4 indicators
Share of MMDA revenue from central transfers.
Share of revenue raised locally.
Actual expenditure as share of approved budget.
Average delay in receipt of statutory transfers.
Administrative Independence
GAAI weight 15% · 4 indicators
Composite of bylaw and procurement autonomy.
Filled technical positions vs. establishment.
Policies implemented on schedule.
Inter-departmental workflow performance.
Transparency
GAAI weight 15% · 4 indicators
Budgets published within statutory window.
Procurement records published and machine-readable.
Datasets published in open formats.
Days between audit completion and publication.
Citizen Participation
GAAI weight 15% · 4 indicators
Citizens engaging via official channels.
Attendance at statutory town halls.
Complaints filed per 10,000 residents.
Budget allocations decided participatorily.
Responsiveness
GAAI weight 10% · 4 indicators
Median days to resolve complaints.
Service requests fulfilled within SLA.
Speed of council response to citizen petitions.
Average emergency dispatch time.
Service Delivery
GAAI weight 10% · 4 indicators
Capital projects completed on time.
Infrastructure assets in functional condition.
Coverage of basic education services.
Households with safe water and sanitation.
Governance Trust
GAAI weight 15% · 4 indicators
Survey-derived trust in local government.
Perceived legitimacy of institutions.
Satisfaction with municipal services.
Confidence in governance trajectory.