Citizen Participation

Public feedback portal · grievance tracker · community polls

Total Complaints
1,669
all-time submissions
Open / In-Progress
900
awaiting resolution
Resolved
769
46% rate
Avg Resolution
13.3d
median across MMDAs

Submit a complaint

Participation heatmap by region

Ashanti
265
complaints
Eastern
212
complaints
Greater Accra
197
complaints
Central
146
complaints
Volta
120
complaints
Northern
100
complaints
Upper East
96
complaints
Western
92
complaints
Bono
85
complaints
Upper West
73
complaints
Bono East
72
complaints
Oti
55
complaints
Western North
52
complaints
Savannah
41
complaints
North East
37
complaints
Ahafo
26
complaints

Community polls

  • Should market hours extend to 8pm?
    12,450 votes
    71% yes
  • Approve participatory budget for sanitation expansion?
    8,392 votes
    82% yes
  • Re-prioritize feeder road over new market hall?
    5,121 votes
    58% yes
  • Introduce monthly community clean-up day?
    14,920 votes
    89% yes

Recent grievances

  • Corruption1969-12-11
    Procurement irregularity reported
    Status: open
  • Water1970-01-01
    Burst pipe wasting water
    Status: resolved
  • Roads1969-12-24
    Broken culvert collapsed
    Status: resolved
  • Electricity1969-12-11
    Illegal connections
    Status: in-progress
  • Electricity1969-11-30
    Illegal connections
    Status: resolved
  • Health1969-12-08
    Ambulance unavailable
    Status: in-progress
  • Water1969-12-25
    Unsafe well needs treatment
    Status: in-progress
  • Health1969-11-15
    Long queues at OPD
    Status: open
  • Roads1969-11-03
    Streetlight out for weeks
    Status: open
  • Sanitation1969-11-12
    Open drain blocked
    Status: escalated
  • Electricity1969-12-14
    Illegal connections
    Status: resolved
  • Roads1969-11-23
    Pothole on feeder road
    Status: resolved
  • Water1969-11-20
    Burst pipe wasting water
    Status: resolved
  • Water1969-12-07
    No water supply for 5 days
    Status: resolved
  • Electricity1969-12-01
    Transformer needs replacement
    Status: in-progress
  • Education1969-11-15
    Shortage of teachers
    Status: in-progress
  • Corruption1969-12-17
    Procurement irregularity reported
    Status: resolved
  • Security1969-11-22
    Rising petty theft at lorry park
    Status: escalated